Customer Feedback
Please see the below feed back received from our customers, you can follow us on twitter and facebook to keep up to date with the latest news and developments.
I don't know how I would have coped without a car for the month that I was without a car - especially with my daily hour long travel to and from work each day plus the extra after school activities with the kids.
Thank you
Vicky Limnatitis
Monday, April 2, 2012 10:11:21 PM
I did not know about your service, or that as a non-at-fault driver I was entitled to a replacement vehicle.
Thanks to the panel beater for giving me your pamphlet, and to you guys for dealing with the other insurance company on my behalf.
I am very impressed
Frans Henskens
Saturday, March 31, 2012 1:41:45 PM
A very impressive service and I have already recommended Compass to my friends should they ever be in need of a replacement vehicle.
Thanks so much for all your help
Barbara Stanley
Wednesday, March 28, 2012 4:55:55 PM
Initially we thought it was too good to be true but turned out to be just what we needed to ensure our traffic accident resulted in minimum disruption to our work and personal life.
Allison Chiew/Choo Enterprises Pty Ltd
Friday, March 23, 2012 9:20:12 AM
My sincere thanks to April, Aaron and Steve for their wonderful service.
Thanks to April for remaining in touch with the repairers while I was away and arranging for a car to be available on my return and to Aaron and Steve for the excellent service and delivery. This type of service and their contact made an unexpected and stressful time easier to deal with.
A note of thanks to Williams Body Repair who recommended Compass at the time of the accident and took care of all the repairs and arrangements in repairing the car. Especially having 2 claims with different insurers. They were also the ones who recommended even though neither accident was my fault that my insurance company deal with the insurance requirements.
My ins compamy and many others could learn a lot from both Compass and their staff and Williams Body Repair.
Thankyou for all of your help and assistance :)
Elizabeth Hind
Monday, March 19, 2012 9:25:42 PM
Steve was a good represenative of the organistaion and I would definitely use the company again, if neccessary.
The contact I had on the phone with other represenatives was also pleasing and they made the whole process smooth. Well done to all.
Roger M Davis
Friday, March 16, 2012 11:55:38 AM
Whole experience, right through from the initial booking (diana was fabulous) to delivery and return was so simple and efficient.
Can't speak highly enough of the whole experience. I didn't even know that this service existed previously, so very pleased.
Naomi Rolls
Wednesday, March 14, 2012 9:06:52 PM
Lachlan, from your depot, was very very heplful in all my question and needs.
I thank your office again for the services and responsive communication extended to me.
Ernani Certeza
Monday, March 12, 2012 8:15:53 AM
You offer a fabulous service!
At no point was I inconvenienced by the accident.
I had a great car and your staff were very courteous.
Thank you very much :-)
Christina Gazecki
Tuesday, March 6, 2012 11:04:34 AM
There were no problems and everything was clearly stated. The car was a pleasure to drive.
My only comment is a personal one - I had been used to the B200 Mercedes which is higher than the C-class, consequently, it took a little getting used to the lower position both in driving and getting out of the car!!
Judith McKernan
Monday, March 5, 2012 5:07:23 PM
really appreciate the car was delivered in my workplace when I needed it most.
E. Rankilor
Friday, March 2, 2012 4:35:32 PM
Excellent service you need to let more people know about it!
I have been driving for over 30 years and didn't know that this sort of facility is available.
I am telling everyone I know about your great product and service.
Thank you for making the inconvenient less so.
Mark Twomey
Friday, March 2, 2012 3:56:13 PM